Collecting from our Warehouse
If you are looking to save money and collect hire items yourself, then you can do this from our central Birmingham depot. There are some important things to take into consideration before you come to collect from us which we’ve outlined below.
Because collections are only possible from our central Birmingham depot, you must place your order via our Birmingham Catering Hire website (www.birminghamcateringhire.com). When you place your order, select “collect from warehouse” and you will not be charged any delivery fees on your order.
Our central Birmingham depot is located at the following address:
30 Chester Street,
The warehouse is open from 8am until 4pm, Monday to Saturday. If you are placing your order with less than seven days notice you will need to call us first to check we have availability of stock. Please also be aware that if your order is for many items we will also need time to pick it – this isn’t always possible on a short turn around if we are very busy.
When you come to collect your items you will need to bring a copy of your order and some photo ID such as a driving licence. We will need you to sign our paperwork to confirm you have collected the items.
Before you collect your items there are a few things you should bear in mind to make it as easy and as safe as possible for you.
Firstly, please make sure you have the right kind of vehicle to collect items. While a car might be sufficient for picking up a small crockery order, it would be very difficult to fit a banqueting table into the vehicle. Size is not the only important factor but also weight – some items are heavy and will need to be collected in vans or similar.
Secondly, please make sure your insurance covers any damage that could be caused to your hire equipment in transit. Once the hire equipment is loaded in your vehicle you are liable for any damage that might be caused while transporting it, and should it need to be repaired you need to bring it back to the warehouse to be checked first.